Can you get customer feedback via text message? - Find a solution with our service
THROUGH YOUR SERVICE, IT'S POSSIBLE TO GET REVIEWS FROM CUSTOMERS USING QR CODES…
HOWEVER, WHAT SHOULD I DO IF I WANT TO GET FEEDBACK FROM MY CUSTOMERS LATER, FOR EXAMPLE, VIA TEXT MESSAGE? IS THIS ALSO POSSIBLE THROUGH YOUR SERVICE?
Each QR code leads directly to a webpage where your company's feedback form is located.
You can also send your customers a link to the feedback form via text message or email.
To find the link, click on your profile and select the QR codes menu for the code you want to collect feedback from.
Click the eye icon to see the link. On the opened webpage, you can copy the link address to use in text or email messages.