WELCOME TO RECOMMENT!

Today, every customer is a reviewer...

Google Maps and other social media platforms can be ruthless places, if an unsatisfied customer decides to share their experience. Ignoring a complaint can lead to the ultimate loss of a customer, and remember, acquiring a new customer is about a 7-fold investment compared to retaining the current one.

At this point, Recomment, a Finnish service, steps in, offering you effective means to manage reviews, improve your service, and safeguard your reputation through quick feedback response. Our system automates customer feedback management, granting you the freedom to focus on responding only when necessary. Moreover, with Recomment, you can enhance your company's rating level on Google Maps and TripAdvisor.

Recomment is more than just a review management system - it's a customer service ecosystem. We provide tools for assessing customer satisfaction, collecting feedback, organizing surveys, and a digital solution for managing a restaurant's menu.

Our service utilizes both QR codes and NFC tags, which enable the collection of valuable customer feedback from various business aspects and locations, whether it be a restaurant, taxi company, store, or hotel. You can create an unlimited number of QR codes and NFC tags, and name them to facilitate tracking the origin of the feedback. You can change the names at any time, but the codes and tags themselves always remain unchanged.

Using the code, you can perform various functions such as posting job advertisements or conducting surveys. For restaurants, our service also offers the possibility to share your digital menu. You can use the code itself, a link to it, its services, including NFC functionalities, separately. Codes can be deactivated and reactivated as needed, but the QR code remains unchanged.

Codes are saved in SVG or PNG formats, which allows for easy sharing and preservation.

The business services we offer include the following:

REAL-TIME CUSTOMER FEEDBACK SYSTEM:

Collect and analyze customer feedback in real time. Negative feedback is sent directly to you, so you can improve your services on the spot privately and efficiently.

IMPROVE REVIEWS:

Our intelligent system helps improve your company's reviews on Google Maps and TripAdvisor, as well as increasing your company's visibility online.

CUSTOMER SURVEYS:

Implement customer surveys in various environments, enabling simultaneous customer satisfaction measurements to be carried out in your company's various locations.

DIGITAL MENU:

We offer restaurants a digital menu that can be updated in seconds and shared, for example, on your company's Facebook page.

ALL INCLUSIVE -PRINCIPLE:

We take care of the survey form, digital menu, and business profile settings for you.