Collect Reviews Easily from Your Customers | RECOMMENT.FI

FAQ

From here you can find frequently asked questions and answers to them.

If you can’t find an answer, contact us directly.

What kind of company is the best for your service?

Does the size of the company matter?

I would like to quit using the service, what should I do?

Is the service binding?

I paid for Basic + Additional service packet for a year in advance, but during the winter our restaurant is closed. Can I put the service on hold until spring?

Can I get my money back if I quit the service immediately during a paid term?

I have an issue with creating the company’s page. Could you help me? Does help cost anything.

What kind of integration does your service need for our companies IT-system?

I would like to add a QR-code to a job announcement. The issue is that our cafe doesn’t have its own website. Can I create a website on your service?

I tried to put the logo of the company into our profile, but it won’t fit due to it being square and the design is round.

We have received negative feedback, but the customer hasn’t left their contact information.

Our hotel has over 40 rooms. Is it possible to create and print out individual QR-codes for each room

We have created a few QR-codes. How can we upload them for printing?

If I send a customer the QR-code through email, how can they read it, because it needs a phone camera. Do they need another phone?

What happens after the free trial ends?

Through your service, it's possible to get reviews from customers using QR codes. However, what should I do if I want to get feedback from my customers later, for example, via text message? Is this also possible through your service?